Tag: Modernization

IRS seeks $104B for multi-year modernization fund to maintain customer service improvements

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The IRS is telling lawmakers that billions of dollars in multi-year modernization funds are helping the agency provide a level of customer service that taxpayers expect — and is asking for more funding to keep up with that demand. The agency handled a million more calls this filing season, compared to the 7.7 million it answered last year — and three million more calls than in 2022. The IRS exceeded its customer service goals for the second year in a row, providing an 88% level of phone service during this…

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Technology Modernization Fund getting a legislative facelift

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The Modernizing Government Technology Act, the most significant federal IT law in the last decade, is on tap to get a renovation. Rep. Nancy Mace (R-S.C.), the chairwoman of the Oversight and Reform Subcommittee on cybersecurity, IT and government innovation, will introduce the MGT Reform Act today, and the full committee is expected to mark it up on Wednesday. Rep. Gerry Connolly (D-Va.), has signed on as a co-sponsor of the bill, Federal News Network has learned. “This reauthorization bill is a welcome demonstration of support for the MGT Act…

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House shows love for some IT modernization funds, but not all of them

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Two of the three governmentwide technology modernization funds received some extra love from House lawmakers in the fiscal 2023 budget. As part of a package of six bills passed by the House on July 20, the IT Oversight and Reform (ITOR) fund managed by the Office of Management and Budget received a $ 5.7 million plus up over its 2022 appropriation. Meanwhile, the General Services Administration’s Federal Citizen Services Fund received an even larger increase of $ 60.7 million over its 2022 budget. House lawmakers, however, didn’t strongly support the…

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New bill would mandate legacy IT inventories, modernization plans

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Agencies finally would be on the hook to address the ever growing need to modernize legacy technology systems. After years of reports from the Government Accountability Office that found agencies didn’t have a good idea of how many or how old their legacy systems were, Sens. Maggie Hassan (D-N.H.) and John Cornyn (R-Texas) are trying to change that. Sen. Maggie Hassan, D-N.H.,  introduced a new bill to require agencies to improve their plans to modernize legacy IT. (Graeme Jennings/Pool via AP) Hassan, the chairwoman of the Homeland Security and Governmental…

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