How to Transform a Massive Government Agency: Lessons From a Trump Appointee

Shortly after taking office as secretary of the U.S. Department of Housing and Urban Development, Dr. Ben Carson recruited a retired finance and strategy expert to become the agency’s chief financial officer. Irving Dennis, appointed by President Donald Trump in late 2017, stepped into the job and quickly discovered the mess he inherited. Dennis spent 37 years at Ernst & Young, a major accounting firm. He would use that private-sector experience to fix HUD. In a new book, “Transforming a Federal Agency: Management Lessons from HUD’s Financial Reconstruction,” Dennis recounts…

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