IRS seeks $104B for multi-year modernization fund to maintain customer service improvements

The IRS is telling lawmakers that billions of dollars in multi-year modernization funds are helping the agency provide a level of customer service that taxpayers expect — and is asking for more funding to keep up with that demand. The agency handled a million more calls this filing season, compared to the 7.7 million it answered last year — and three million more calls than in 2022. The IRS exceeded its customer service goals for the second year in a row, providing an 88% level of phone service during this…

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State Dept sees record hiring, but seeks higher budgets through 2030 to fully replenish ranks

The State Department is bringing in a record volume of new hires, but is calling on lawmakers for increased budgets through the end of the decade to fully replenish its ranks. Richard Verma, deputy secretary of state for management and resources, said last Thursday that the department saw about a 7% increase in its budget for FY 2022, and saw another 7% spending increase in FY 2023. Verma said those funding increases allowed the department to recruit and grow its workforce “in a way that we haven’t done for many…

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White House expects CR ahead of fiscal 2023, seeks $47B in emergency spending

The Biden administration, expecting Congress will need more time to pass a comprehensive spending package for fiscal 2023, is requesting $ 47 billion in emergency funds to last through the end of the calendar year. Nearly half the funding would go toward the federal government’s response to COVID-19. That includes the rollout of updated booster shots approved this week by the Food and Drug Administration and restarting a program to deliver free COVID-19 rapid tests to households. The administration is also seeking emergency funding for the first quarter of fiscal…

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New House Digital Services Office seeks to fill gaps to modernize Congress

The House of Representatives Chief Administrative Office is close to adding another shared service to the 100 or so it already provides.</p> <p>These range from <a href=”https://cao.house.gov/about/business-units”>acquisition support to human resources</a> to finance and logistics. But the one area where those services were missing and sorely needed was around digital transformation.</p> <figure id=”attachment_4108481″ aria-describedby=”caption-attachment-4108481″ style=”width: 300px” class=”wp-caption alignright”><img loading=”lazy” class=”size-medium wp-image-4108481″ src=”https://federalnewsnetwork.com/wp-content/uploads/2022/06/alan-thompson-300×300.jpg” alt=”” width=”300″ height=”300″ srcset=”https://federalnewsnetwork.com/wp-content/uploads/2022/06/alan-thompson.jpg 300w, https://federalnewsnetwork.com/wp-content/uploads/2022/06/alan-thompson-150×150.jpg 150w, https://federalnewsnetwork.com/wp-content/uploads/2022/06/alan-thompson-112×112.jpg 112w, https://federalnewsnetwork.com/wp-content/uploads/2022/06/alan-thompson-120×120.jpg 120w, https://federalnewsnetwork.com/wp-content/uploads/2022/06/alan-thompson-240×240.jpg 240w, https://federalnewsnetwork.com/wp-content/uploads/2022/06/alan-thompson-60×60.jpg 60w, https://federalnewsnetwork.com/wp-content/uploads/2022/06/alan-thompson-70×70.jpg 70w, https://federalnewsnetwork.com/wp-content/uploads/2022/06/alan-thompson-200×200.jpg 200w” sizes=”(max-width: 300px) 100vw, 300px” /><figcaption id=”caption-attachment-4108481″ class=”wp-caption-text”>Alan Thompson is…

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